Shipping policy

Thank you for shopping with ExpressSouq.

Processing Time:
Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time:
Delivery times may vary depending on the destination and shipping carrier. Estimated delivery times will be displayed during checkout when available.

Shipping Charges:
Shipping costs are calculated at checkout based on the delivery location and selected shipping method.

Order Tracking:
When available, tracking information will be provided via email after the order has been shipped.

Delays:
Unexpected delays due to customs, weather conditions, holidays, or carrier issues may occur and are outside our direct control.

Incorrect Address:
Customers are responsible for providing accurate shipping information. Additional charges may apply for address corrections or reshipment.